Your data is your trade secret.
We ensure it stays that way forever.

Zero-Training Guarantee

As an executive AI advisor, we recognize that your strategic plans and financial data are critical trade secrets. Upskill Pro guarantees: We will never utilize your input data or AI-generated outputs to train, fine-tune, or enhance our own or any third-party foundational models. Your data perimeter is absolute.

Enterprise-Grade Encryption & Data Residency

You have absolute control over your data. We use the industry's highest standard encryption technologies to protect your assets:

• In-Transit Encryption: All data transmissions mandate the use of TLS 1.2 and above protocols (TLS 1.3 recommended).
• At-Rest Encryption: All data stored in the cloud is block-level encrypted using the AES-256 algorithm.
• Data Residency: Enterprise customers can choose the physical region for data storage (e.g., Mainland China, North America, Europe) to meet localized compliance requirements.

Access Control & Compliance

• Role-Based Access Control (RBAC): Supports fine-grained permission management, ensuring only authorized team members can access specific AI assistants and knowledge bases.
• Single Sign-On (SSO) & MFA: Supports SAML 2.0 and OIDC protocols, seamlessly integrating with enterprise existing identity providers (e.g., Okta, Azure AD), and mandates multi-factor authentication.
• Compliance Standard Alignment: Our security architecture and internal processes strictly align with SOC 2 Type II and ISO 27001 standards, and undergo regular independent third-party audits.

Sub-processor Transparency

To provide top-tier AI capabilities, we integrate with world-leading large model providers via enterprise-grade APIs. We have signed strict Data Processing Agreements (DPAs) with all sub-processors, ensuring they also abide by the "zero-training" principle. Current sub-processors include:

• OpenAI (API): Used for core reasoning and generation. Data retention time is 0 days (Zero Data Retention agreement).
• Anthropic (API): Used for long-text analysis and complex logical reasoning.
• Alibaba Cloud / AWS: Used to provide secure cloud infrastructure and encrypted storage.

1. IP Ownership

Your Inputs: You retain all rights, title, and interest in and to all content ("Inputs") provided to Upskill Pro. We claim no ownership over your Inputs.

AI's Outputs: To the maximum extent permitted by law, Upskill Pro fully assigns to you all rights, title, and interest in and to all content generated by AI ("Outputs"). You are free to use these Outputs for any lawful commercial purpose (including commercialization, publication, internal distribution, or derivative works) without paying us any additional fees.

2. Acceptable Use Policy (AUP)

To maintain a healthy and safe business environment, you agree not to use this service for the following purposes:

• Illegal & Infringing: Engaging in any activity that violates applicable laws, regulations, or infringes on third-party intellectual property or privacy rights.
• Reverse Engineering: Attempting to discover, extract, or reverse engineer our underlying models, algorithms, or source code.
• Malicious Behavior: Generating malware, ransomware, or engaging in automated scraping, mass spamming.
• High-Risk Areas: Using AI outputs directly for automated high-risk decisions (e.g., medical diagnosis, automated weapon systems, critical infrastructure control).

3. Advisory Disclaimer & AI Hallucinations

Artificial Intelligence and machine learning are rapidly evolving fields of study. Given the probabilistic nature of machine learning, in some cases, the service may produce outputs that are inaccurate, incomplete, or factually incorrect (often referred to as "hallucinations").

Important Note: All strategic frameworks, market analyses, financial models, and personnel recommendations provided by Upskill Pro should be considered "reference advice" and not legally binding professional financial, legal, or medical advice. As a manager, you should introduce a "Human-in-the-loop" mechanism to independently evaluate their accuracy and applicability before using the outputs for critical business decisions. You bear ultimate responsibility for business decisions made based on the outputs of this service.

4. SLA & Limitation of Liability

SLA Commitment: For enterprise customers, we commit to providing 99.9% service uptime. If this standard is not met, we will provide corresponding service credit compensation according to the enterprise agreement.

Limitation of Liability: To the maximum extent permitted by applicable law, Upskill Pro shall not be liable for any indirect, punitive, special, or consequential damages (including loss of profits, data loss, or business interruption). Our total liability under these terms shall not exceed the total amount of fees you paid to us in the 12 months preceding the event giving rise to the claim.

5. Termination & Data Retrieval

While your account is active you can export your conversation history at any time from Settings → Data Controls, as a standard machine-readable JSON file. Please export anything you want to keep before requesting deletion or terminating the service: once an account is closed, the export is no longer available to you. After termination we delete your data in accordance with the Privacy Policy.

1. Data Collection Scope

We strictly follow the "data minimization" principle and only collect data necessary to maintain service operation and improve user experience:

• Account & Identity Information: Name, work email, company name, job title (used for personalized AI advisor perspective and identity verification).
• Business Interaction Data: Your conversation history with AI, uploaded documents, and system-generated outputs (only used to provide you with contextually coherent services, never used for model training).
• Telemetry & System Logs: IP address, device type, browser information, feature usage frequency (only used for security auditing, performance monitoring, and troubleshooting).
• Cookies & Tracking Technologies: We use necessary Cookies to maintain login status and security. We do not use intrusive third-party advertising tracking Cookies.

2. Global Privacy Compliance

We are committed to complying with the world's strictest data protection regulations, including but not limited to GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and PIPL (Personal Information Protection Law of China). Wherever you are, you enjoy the following core rights:

• Right of Access & Portability: You can request a copy of the personal data we hold about you at any time and export it in a structured format.
• Right to Rectification: If you find your data is inaccurate or incomplete, you have the right to ask us to correct it immediately.
• Right to Restriction & Objection: In certain circumstances, you can ask us to suspend processing your data or object to our use of data for specific purposes.

3. Right to be Forgotten & Data Retention

As long as your account is active, we will retain your conversation history so you can review it at any time.

Requesting Deletion: You can request deletion of your account at any time in Account Settings. Your account stays active while the request is open, and you can withdraw it at any point before it is completed. Our team reviews and completes deletion requests within 30 days of receipt, removing your personal information, conversation records, and uploaded files from our production systems. Our encrypted backups are kept on a 7-day rotation, so a residual copy of your data is gone no later than 7 days after your deletion is completed. We restore from backup only to recover from an incident; if such a restore brings back data we had already deleted, re-applying your deletion is part of completing that recovery.

4. Data Sharing & DPA

We will never sell your personal or business data to any third-party advertisers or data brokers. We only share data in the following situations:

• Authorized Sub-processors: Sharing with cloud service providers and AI model providers who have undergone strict security reviews. We provide standard Data Processing Agreements (DPAs) for enterprise customers to sign, ensuring legal compliance of the data supply chain.
• Legal Compulsion: Upon receiving a legally binding court subpoena or government request, we will conduct a strict legal review and notify you as far in advance as possible within the limits permitted by law.

5. Data Breach Notification

Security is our lifeline. If any unauthorized access or data breach event occurs that could compromise the security of your data, we promise to officially notify you via your reserved email within 72 hours of discovering the event, providing details of the event, potential impacts, and the remedial measures we are taking.